Patient Care Staff Scheduling and PBJ
Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to address a nonstop cascade of scheduling changes. Every schedule change launched a stream of unproductive emails, texts, and phone calls that wasted time, confused staff members, and hindered productivity for days at a time.
Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to address a nonstop cascade of scheduling changes. Every schedule change launched a stream of unproductive emails, texts, and phone calls that wasted time, confused staff members, and hindered productivity for days at a time.
Frustrated Employees
Suncrest Assisted Living has a labor force of 23 including on-site nurses and caretakers, aides, administrative staff, and housekeeping workers. A small on-site staff means schedules aren’t very flexible and have little room to absorb change, which takes place frequently.
Unplanned schedule changes resulted in a time-consuming process of sending emails and texts to all qualified staff members to find a replacement. Managers were often required to coordinate fractional shift changes to adapt to overlapping availabilities. The result was a domino effect that often caused unanticipated consequences including costly overtime and coverage gaps. The extra burden, added confusion, and personal disruption was taking a toll.
SwipeClock Workforce Management Provides Relief
Searching for a solution, Suncrest turned to WorkforceHUB. WorkforceHUB delivers simplified scheduling with TimeSimplicity in a powerful suite of integrated cloud-based tools that include time and attendance tracking (TimeWorksPlus), with mobile capability for 24/7 anywhere access.
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SOLUTION — WorkforceHUB
• TimeSimplicity for simplified assisted living staff scheduling and mobile coordination.
• TimeWorksPlus for integrated time and attendance tracking.
• Mobile access provides employee access and management control.
Suncrest needed a simple solution that managers and other team members could use without the need for a lot of additional training. TimeSimplicity delivered exactly that, with the additional power of drag-and-drop scheduling, easy schedule change management, and employee self-help tools that empower employees to solve scheduling dilemmas with ease.
With WorkforceHUB, Suncrest was able to set up their scheduling in about fifteen minutes by logging each employee name, job code, and availability. Once that was done, designing employee schedules became a quick matter of drag-and-drop. Scheduling conflicts, unexpected overtime, and adequate shift coverage are no longer a hassle with built-in notifications that warn supervisors before a problem occurs.
When it comes to finding help due to schedule changes, the Suncrest team no longer goes into panic mode; employees can enter their availability to pick up hours, and trading shifts between staff members is as simple as trading cards. Managers only need to approve swaps for stress-free schedule revisions.
One of the most popular features for Suncrest is the ability to empower team members with mobile access. With the Employee Self Service (ESS) portal, team members are able to view their schedule, request time off, check accruals, and review their time cards. They no longer need to call a supervisor for basic information and time card accuracy has improved significantly. This is a perfect solution for a community of employees working all hours of the day and a real timesaver for managers.
PBJ Made Easy
All long-term care facilities are now subject to the Payroll Based Journaling (PBJ) regulations. Employers are required to track daily employee shift hours by job description and site as well as staff tenure and turnover. Suncrest uses the built-in Payroll Based Journaling (PBJ) tools in WorkforceHUB to effortlessly track the data and prepare accurate reports. Suncrest supervisors are sleeping better at night knowing that PBJ compliance is automated with StaffMetrix HR WorkforceHUB.
Cost Savings, Improved Performance, and Elevated Morale
Managers using WorkforceHUB for scheduling will tell you that the savings in time alone makes the upgrade worth it. In addition, Suncrest Assisted Living will go one further and tell you that worker empowerment and the end of panicked scheduling emergencies have gone a long way toward increasing employee morale. Happy employees results in better care for residents, increased productivity, and a healthier bottom line.
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StaffMetrix HR offers WorkforceHUB, the unified Human Resources portal that makes it easy to optimize the performance of your managers, employees, and company.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. We’ve just added onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB is designed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and lessen labor costs.
How much can you save? Check our StaffMetrix HR ROI Calculator.
We can get you up and running with WorkforceHUB in minutes. Contact us today to book a demo.